Q1. What is included in the Holiday Expert USA Packages?

Our packages typically include flights/airline tickets, accommodations (with or without breakfast), meals, and transportation within your destination. Travelers can customise services according to their preferences and budget.

Welcome to Holiday Experts USA

YOUR CONTRACT – PLEASE READ THIS CAREFULLY BEFORE YOU BOOK

These stipulations govern all reservations made with Holiday Experts USA, located at Westminster Business Centre, Printing House Lane, Hayes, UB3 1AP. It is crucial to peruse them as they delineate our reciprocal entitlements and obligations. Herein, “we” and “us” denote Holiday Experts USA, while “you” and “your” refer to the primary individual on the booking, all persons for whom the booking is made, and any individual to whom the booking is transferred. By utilizing this website, you consent to these terms and conditions. If you do not acquiesce to any segment of these terms, you must desist from using this site

With Holiday Experts USA, you can tailor your reservations according to your desires—be it an entire holiday package encompassing accommodation, flights, and transfers, or isolated components such as just accommodation or flights.

Package Holidays

Should you reserve a confluence of flights (or other transportation arrangements), lodging, car hire, and any other tourist services that constitute a significant portion of the holiday for the same excursion, as delineated in clause 24, this shall constitute a package under the Package Travel and the Linked Travel Arrangements Regulations 2018.

Holiday Experts USA will assume responsibility as the package organizer, ensuring financial protection for your payments. This reservation will be categorized as a “Package Holiday.”

Single Component Transport & Accommodation Bookings

You may also procure individual elements from us (e.g., solely accommodation or solely flights). In such instances, we will invariably act as an agent on behalf of the provider of the arrangements in question (“Supplier/Principal”). Kindly refer to Sections A and C for the terms and conditions governing your booking.

Cheque remittances necessitate seven days for clearance. Until the complete payment is received, the cost of your reservation might escalate due to fuel or other surcharges imposed by providers. Note that we disclaim liability for cash sent via courier or post, even if dispatched by the registered or the recorded delivery post or any other special delivery method.

Kindly refer to sections A and B of these Booking Conditions for the stipulations pertinent to Package Holidays and a comprehensive definition of what constitutes a package holiday.

APPLICABLE TO ALL BOOKINGS

Arranging Your Travel Plans

The primary individual listed or the financier of the reservation consents on behalf of all listed individuals that they:

Have perused and agree to these Booking Conditions;

Consent to our utilization of personal data as per our Privacy Policy and are authorized to divulge the details of all named individuals, including sensitive data (such as health conditions or dietary needs);

Are over 18 years of age at the time of booking and, when purchasing age-restricted services, affirm that all members of the party meet the age criteria;

Accept financial responsibility for the payment on behalf of all individuals detailed in the booking.

All services proffered are contingent on availability. Rates are not assured until tickets are issued.

Upon booking, a relevant deposit must be tendered. A binding contract is not established until we accept your booking, receive the deposit or full payment in cleared funds, and then issue a confirmation invoice on our behalf or that of the relevant supplier. Ensure the names provided match those on the pertinent passport.

Online Bookings

When booking online, you must furnish all required information. Online bookings are processed automatically, and it is your obligation to ensure the accuracy of all provided information, including travel details, to ensure the correct selection of flights, hotels, or other arrangements. Passenger information must match the passport.

We bear no responsibility for discrepancies in the information you provide or how it is entered online. You acknowledge that any such errors may result in additional costs borne by you. Ensure the credit or debit card used is your own (or, if a third party’s, you have their explicit authorization) and that it has sufficient funds for the arrangements. Upon acceptance and processing of your booking (subject to availability), we will debit payment. Cancellation charges will apply from this point. A confirmation email of charges and invoice will be sent. Check the details immediately and inform us of any inaccuracies, as changes may not be feasible later. Post-booking amendments will incur additional costs, including supplier charges and administrative fees. We make no representation regarding the availability of package holidays, flights, or individual components post-booking request, nor do we warrant our booking services to be virus-free or uninfected by destructive element

Telephone Bookings:

When booking by telephone, you must provide all required information accurately, ensuring passenger details match the passport. Ensure the credit or debit card used is your own or, if a third party’s, you have their explicit authorization, and it has sufficient funds. Telephone booking confirmations are as binding as written confirmations. We make no representation regarding the availability of package holidays, flights, or individual components until payment is made and confirmed. Upon acceptance and processing of your booking (subject to availability), we will debit payment. Cancellation charges will apply from this point. We will send a confirmation and/or e-ticket and invoice. Verify the details immediately and inform us of any inaccuracies, as changes may not be feasible later. Post-booking amendments will incur additional costs, including supplier charges and administrative fees.

Settlement of dues must occur by the specified date on the acknowledgment invoice. Be aware that for certain telephonic reservations, complete remuneration might be necessitated INSTANTLY, that is, before the acknowledgment invoice is received. If applicable, this will be communicated at the time of reservation. Timely payment is crucial as failure to settle balances may result in the annulment of your holiday/flights and still render you accountable for cancellation fees. Any additional “booking fee” will have been indicated at the time of reservation.